This privacy policy explains, in plain language, how the information you provide while using hee55 is collected, where it is stored, and how it is kept secure.
A quick overview of the key pillars of hee55's Privacy Policy
All your personal and financial data is protected with SSL/TLS encryption. Third parties cannot access this information under any circumstances.
Hee55 never sells your personal data or shares it with any advertiser. Your privacy is not a commodity to us.
You may view, correct, or request deletion of your stored data at any time. This right belongs entirely to you.
Hee55's systems undergo regular security testing, and any vulnerabilities are addressed immediately to keep your data safe.
Your data is retained only for as long as necessary. Once an account is closed, data is deleted within the defined retention period.
Should a data security issue arise, we will notify affected members directly within 72 hours and take prompt action.
Important: By registering or using hee55, you are considered to have accepted this Privacy Policy. Please read it in full before getting started.
Hee55 is a trusted online gaming platform committed to providing players in Bangladesh with a safe and transparent gaming experience. We believe privacy is a fundamental right, and this privacy policy is our commitment to protecting it.
This Privacy Policy covers what data hee55 collects, how it is used, who it may be shared with, and how you can maintain control over your information.
In this document, "hee55", "we", and "our" refer to the hee55.app platform and its operating entity. "You" or "member" refers to any registered or unregistered user of hee55.
Hee55's privacy policy is written in plain, straightforward language — not technical jargon — so every member can understand it easily. If anything is unclear, reach out to our support team; we're always ready to help.
Hee55 only collects data that is genuinely necessary to provide its services. No unnecessary information is requested or collected. Full details are provided in the table below.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account Management & Communication |
| Financial Information | Mobile banking number, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, browser type, device information | Security & Fraud Prevention |
| Usage Data | Gaming history, login times, session data | Service Improvement & Responsible Gaming |
Hee55 never collects your full payment card number or bank password. Only the minimum information necessary to complete a transaction is used.
Hee55 uses your information only for the purposes listed below. No data is ever used beyond its intended purpose.
Hee55 never shares your data with third parties for marketing or advertising purposes. For our own promotional communications, you can opt out at any time.
Hee55 uses cookies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device.
You can disable non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain platform features.
Hee55 never sells your personal data. However, limited information may be shared in certain specific circumstances.
Before sharing data with any third party, hee55 ensures that the party complies with appropriate data protection standards. Their security obligations are clearly set out in the contractual terms.
Hee55 uses multiple layers of security to protect your data, ensuring the highest level of protection on both technical and administrative fronts.
Every hee55 member has specific rights over their own data. Contact our support team to exercise any of these rights.
To exercise any of these rights, email us at support@hee55.app. We will respond within 30 business days. Please note that in certain cases, legal obligations may prevent us from deleting specific data.
Hee55 does not store your information indefinitely. Each type of data has a defined retention period.
| Data Type | Retention Period |
|---|---|
| Account data (active accounts) | For as long as the account remains active |
| Identity data after account closure | Up to 5 years (as required by law) |
| Financial transaction records | Up to 7 years (Anti-Money Laundering regulations) |
| Login & Security Logs | 6 Months |
| Customer Support Contact | 2 Years |
| Cookie Data | End of session or up to 1 year |
Once the designated retention period expires, data is automatically and securely deleted or anonymised.
Hee55 is an 18+ platform. Collecting data from or providing services to minors is strictly against our policy.
To learn more about responsible gaming, visit our Responsible Play Visit the page.
Hee55 reserves the right to update this Privacy Policy in part or in full as needed. You will be informed of any changes through the methods outlined below.
Continuing to use hee55 after any changes takes effect will be considered acceptance of the updated Privacy Policy. If you do not agree with the new policy, please contact our support team to close your account.
If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. hee55's dedicated privacy team is always ready to resolve your concerns promptly.
For more information, visit our FAQ Page and Terms & Conditions View page.